Applying The Value Creation Model in tire industry

Authors

1 Assistant Professor of Accounting, Shahid Bahonar University of Kerman, Kerman, Iran.

2 M.A. of Accounting, Shahid Bahonar University of Kerman, Kerman, Iran.

Abstract

Understanding of the relationship between the costs of the firm and the value the firm provides to its customers is the key to the ability of the firm to reach its profit potential. The objective of this research is to determine how to identify the relationship between costs and value by introducing and applying the value creation model (VCM). This research is a case study in which we have use a survey. In this study on the basis of value creation model, the firm cost structure has been define in terms of value added, non-value added but required activities, as well as of waste. Also, the trade-off between what the customer is willing to pay for a product/service bundle (value) and the cost the firm bears to provide what the customer desires was assessed and according to this trade-off the value multipliers were computed for each bundle. There is of study help firm manager to determine the activities which should be focused on to develop the competitive advantage. More there, this article while be a part of emerging literature on strategic cost management, extends the existing knowledge of the relationship between costs and value.

Keywords


- اصغرپور، محمدجواد. (1377)، تصمیم گیریهای چندمعیاره، تهران، انتشارات دانشگاه تهران.
- رهنمای رودپشتی، فریدون و جلیلی، محمد. (1386)، هزینه یابی هدف (مبتنی بر ارزش آفرینی)، تهران، انتشارات ترمه.
- ساعتی، توماس. ال. (1378)، تصمیم سازی برای مدیران، [علی اصغر توفیق]، مرکز آموزش مدیریت صنعتی، انتشارات سازمان مدیریت صنعتی.
- سکاران، اوما. (1380)، روشهای تحقیق در مدیریت، [محمد صائبی و محمود شیرازی]، تهران، انتشارات مرکز آموزش مدیریت دولتی.
- کاوسی، سید محمدرضا و سقایی، عباس. (1384)، روش های اندازه گیری رضایت مشتری، چ دوم، تهران، انتشارات سبزان.
- Anderson E. W., Fornell, C., & Lehmann, D. R. (1994), Customer Satisfaction. Market Share and Profitability: Findings from Sweden. Journal of Marketing, 58 (July), 53-66.
- Banker, R. D., Chang, H. & Das, S. (1998), Perspectives on Field Research in Management Accounting Standard Estimation, Standard Tightness, and Benchmarking: A Method with an Application to Nursing Services. Journal of Management Accounting Research, 133.
- Epstein, M. J., Kumar P., & Westbrook R. A. (1999), The Drivers of Customer and Corporate Profitability: Modeling, Analyzing, Measuring, and Managing the Causal Relationships. Working Paper, Rice University.
-Foster, G., & Gupta M. (1997), The Customer Profitability: Implication of Customer Satisfaction. Working Paper, Washington University.
- Ittner, C. D., & Larcker, D. F. (1998 a), Innovation in Performance Measurement: Trends and Research Implications. Journal of Management Accounting Research, 10, 205-235.
- Ittner, C. D., & Larcker, D. F. (1998 b), Are non-financial measures leading indicators of financial performance? An analysis of customer satisfaction. Journal of Accounting Research Supplement, 36, 1-35.
- McNair, C. J. (1994), The Profit Potential: Taking High Performance to the Bottom Line.Vermont: Oliver Wight.
- McNair, C. J. and Vangermeersch, R. (1998), The Movable Feast: The Past, Present and Future of Capacity Cost Management. Florida: St Lucie Press.
- McNair, C. J. and Polutnik, L. (2001), Closing the Cost-Value Gap. Journal of Cost Management, Vol.12 pp. 123-145
- McNair, C. J., Polutnik, L. and Silvi, R. (2001 a), Customer value: A new kind of cost management. Journal of Corporate Accounting & Finance , Volume 12, Issue 3 , Pages 9 – 14
- McNair, C. J., Polutnik, L. and Silvi, R. (2001 b), Outside-In: Cost and the Creation of Customer Value. Journal of Advances in Management Accounting, Vol. 12, pp. 40- 68
- McNair, C. J., Polutnik, L. and Silvi, R. (2001 c), Cost and the Creation of Customer Value. Handbook of Cost Management, Forthcoming, edited byShank J., Warren, Gorham, and Lamont Publishing Company, New York,
- McNair, C. J., Polutnik, L. and Silvi, R. (2001 d), Cost management and value creation : the missing link. Journal of The European Accounting Review, Vol. 10 No. 1, pp. 33–50.
- McNair, C. J., Polutnik, L. and Silvi, R. (2001 e), A Question of Value. Corporate Controller, Forthcoming.
- Zeisel, Y. (2001), Creating and Enhancing Customer Value Through Cost Management. AICPA, 1211 Avenue of the Americas, New York.